Informatics and Applications

2026, Volume 20, Issue 2, pp 89-95

ANALYSIS OF AN M/G/1 QUEUE WITH EVENT-DEPENDENT ARRIVAL RATES UNDER HEAVY TRAFFIC CONDITION

  • A. K. Bergovin
  • V. G. Ushakov

Abstract

A single-server queueing system with an unlimited waiting capacity and arbitrary service time distribution is studied, in which the arrival rate of the Poisson input process depends on the last event in the system: an arrival or a service completion. Input flows of this structure make it possible to model situations where the behavior of the incoming flow depends on the system's operation. The method of supplementary components serves as the mathematical apparatus of the study, with the help of which the distribution of the number of customers in the system was found in the nonstationary regime and, as a consequence, in the stationary regime as well. Given that most real-world systems are heavily loaded, there arises a need to investigate the system's characteristics under critical load conditions; therefore, the second part of the paper is devoted to this task. Based on the analysis of the queue-length behavior under critical load, the limiting distribution of the number of customers in the system is obtained in explicit form.

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